Last Updated on February 8, 2017
This page provides the terms of sale and purchase for Bella Vista International products, including digital subscriptions, and one-time purchases (tangible or intangible), offered by Bella Vista International and BellaVista.ngo ("Bella Vista International" or "we" or "us").
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By using BellaVista.ngo, 143Bella.com, 143Bella.it, InVidin.com and Bella Vista International Foundation products, you are agreeing to our Terms of Service.
1. GENERAL TERMS OF SALE
The term "digital product" refers to paid digital products available from Bella Vista International, including both Bella Vista International digital subscriptions and one-time purchases.
1.2. About Products
You are not required to purchase anything for certain limited use of BellaVista.ngo or to be involved with Bella Vista International. However, if you do not purchase a subscription or product, your access to Bella Vista International content and services will be limited.
You can review the various Bella Vista International digital subscriptions via the site that you originally bough the product or service. The purchase of a gift or gift subscription subscription is a one-time purchase; for more information.
Bella Vista International reserves the right to modify the content, type and availability of any product at any time; however, if you receive a tangible product which is significantly different than the product which you purchased, Bella Vista will give you a full refund including the cost of shipping both to and from your location.
Only one person may use the user name and password associated with an account.
For details about your purchases, including payment methods and billing cycles, visit the "My Account" section of the website from where you originally bought the goods or services.
1.3. Processing and Payment
Bella Vista International will process your purchase as promptly as possible. There may be a delay in the activation of your product while payment details are verified.
We accept major credit cards, PayPal and certain digital wallet services. We reserve the right to reject any order or purchase at any time.
If your initial payment authorization is later revoked, your subscription, product or access will be terminated. Contact our Customer Care group if you believe your access was terminated in error.
Unless specified otherwise in the Cancellation and Refund Policy, all charges are nonrefundable.
To view or change your payment method, visit the "My Account" area of the site where you originally bought your goods or services.
When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.
Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
All prices are in United States Dollars, unless otherwise stated.
Bella Vista International reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.
Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.
If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.
If you place a Digital order, your order may not include access to all the features of our digital products, and you may have to pay additional fees for full access. These additional charges will be clearly stated.
When you use your digital product, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
If you believe someone else has used your account or you are being charged for a product you do not have, please contact our Customer Care group.
1.5.1. Billing of Digital Products
We will charge or debit your payment method at the time of order or if it is a subscription at the beginning of your subscription period or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.
To view information about your billing cycle, visit the My Account area of site where you originally purchased your product, service or subscription.
All Bella Vista International digital products are renewed automatically IF automatic renewal is checked at the time of purchase. When we renew your subscription, we will use the payment method currently associated with your account. If you redeem a gift subscription and choose to extend your subscription at the time of redemption, that subscription will renew automatically. You can view your payment method at any time by visiting the My Account area of site where you originally purchased your product, service or subscription.
In most cases, you will not be notified in advance of impending renewals. Please see our Cancellation and Refund policy below for information about canceling.
1.5.2. Billing of One-Time Purchases
When you make a one-time purchase (for example, a subscription, a sponsorship or a product such as an article clothing from our charity shop), we will charge or debit your payment method at the time of purchase.
The currency in which you will be billed will be stated during the purchase process. If the currency is not stated, the purchase will be in USD.
1.6. Unpaid Charges
If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.
You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys' fees, collection agency fees and any other associated costs.
We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.
You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, your subscription will automatically renew at the rates displayed at the time of purchase.
We will not notify you in advance that the promotion is about to end and we will not notify you when your promotional rate has ended. To cancel and avoid being charged, you must notify us before the promotion ends.
1.8. Software Products
If you purchase a digital product that includes downloadable software, your download and use of that software may be subject to additional terms or end user license agreements.
1.9. Third Parties
If you have purchased your product through a third party, these Terms of Sale may not apply to you. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.
2. CANCELLATION AND REFUND POLICY
2.1. Cancellation and Refunds of Digital Subscriptions
When you cancel a subscription, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
Except in the case of certain promotions, you can change or cancel your digital subscription at any time. If you are in the U.S., please call Customer Care at +1 310 526-3299. If you are outside of the U.S., please visit the "Contact Us" page of the site you ordered from for local or pertinent contact details. You can also email us here.
Digital products sold as part of a promotion, subject to an annual commitment or as an add-on to your order, such as Bella Vista U, may have different cancellation or refund policies that will be made clear at the time of purchase.
Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
Cancellations by Us
We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
2.2. Cancellation During Promotional Periods
Certain promotions may not permit cancellation during the promotional period. You agree to the cancellation and refund terms stated at the time of purchase.
2.3. Changing your Subscription
When you change your subscription, you will receive a pro-rated credit toward your new subscription.
2.4. Cancellation and Refunds of One-Time Purchases
One-time purchases cannot be canceled or refunded unless specifically stated otherwise on the website from which you are ordering (example, 143Bella.com).
We reserve the right to make changes to our digital products at anytime. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.